From dealership and warranty information to picking a prop and finding a part number, we have answers to many of the questions you may have, right here. If you don’t find your Q & A here, contact the nearest Yamaha marine dealer or call Yamaha Customer Service at (866) 894-1626.
Use the dropdown menu to select your topic of interest. All related questions will be listed below.
Can I remove the warning sticker on top of my new HPDI® or four stroke engine?
Yes! Yamaha sends all HPDI and four-stroke engines out with a warning label that is placed on top of the cowling. For HPDI engines, it warns against pre-mixing the fuel during break in, this is not needed with HPDI engines. For four stroke engines, it will be a warning to add engine oil before operating, as the engines are not sent with engine oil in them. Removing the sticker is important to avoid paint fading as the engine sits in direct sunlight. HPDI Four Stroke
Does Yamaha offer sales incentives for government agencies purchasing outboard motors?
Yes. A sales program is available for all federal, state, and local government agencies. Benefits include cost incentives and a three (3) year Yamaha Limited Warranty for all four-stroke engine purchases. Government agencies should contact a local Yamaha dealer for further details.
How can I get a replacement Owner’s Manual?
You can purchase an Owner’s Manual directly from your Yamaha dealer. You may also visit the Parts & Service section to view owner's manuals for 1998 and newer outboard motors, or you can order your manual online.
How can I get in touch with Customer Relations for the Yamaha Marine Service Group?
Please call us toll-free at 866-894-1626.
What documents do I receive when I purchase a Yamaha Outboard?
You will receive an Owner's Manual from your dealership at the point of delivery, a factory warranty card, a Maintenance Matters pamphlet, a Predelivery Inspection checklist, and any applicable Y.E.S. (Yamaha Extended Service) information. Yamaha Motor Corporation, U.S.A. will send you a factory warranty card after your dealer registers your purchase for warranty. If you have a Yamaha Extended Service (Y.E.S.) plan, this information will be mailed separately (in Florida, Y.E.S. information will be provided to you from your dealership).
What does 3-Star certified signify?
3-Star (Ultra Low Emissions) engines meet the California Air and Resources Board requirements for the year 2008. These certifications apply only to the state of California. The Yamaha F2.5 and Yamaha two-stroke outboards are not 3-Star rated, and thus not available for sale in the state of California. All other Yamaha outboards are 3-Star rated. For more information, visit the California Air Resources Board website HERE
What does my model number mean?
Below is a reference chart you can use to decipher your model number. If you have any questions please call our Marine Customer Relations at (866) 894-1626
What if I have lost my keys to my Yamaha Outboard? (Video)
There is a number on your original key. You should record this number in your Owner’s Manual in the space provided in the introductory pages in case you lose your key. You can use this number to request a new key from your dealer. If you do not have this number and you have lost your keys, your dealer can also locate the necessary number by disassembling the main switch on your boat.
What is a Primary Identification Number and where can I find it? (Video)
A Primary Identification Number (PID number) is the serial number of the engine. It can provide model type, drive shaft length and production number. The PID number can be found on the port side-mounting bracket of your Yamaha outboard engine. It will be printed on a rectangular sticker that will have 5-fields. The top row and first field provides the model name. The middle row and second, third, and forth fields will provide the PID number. From left to right, all three fields are needed for a complete PID number. The last row and fifth field is a factory facility code; where the engine was made.
What is the best way to get answers to questions I have about my Yamaha Outboard Motor?
Your Owner’s Manual or local Yamaha dealer can answer most common questions. You may visit the Parts & Service section to view owner's manuals for 1998 and newer outboard motors or you can order your manual online. If you still cannot find an answer, contact our Marine Customer Relations group at (866) 894-1626. They can answer almost any question. However, while they can answer technical questions, they cannot provide you with troubleshooting support. If you are looking for troubleshooting support we recommend that you go to a Yamaha dealership.
Where can I find an operation manual on my Command Link® Gauges?
Command Link® information is located in our Parts and Service section. The operation manuals are in the bottom left-hand corner of the first page of the Command Link® section.
Where can I find boating safety information?
Your Owners’ Manual has a list of boating organizations. You can also call the U.S. Coast Guard’s Boating Safety Hotline at 1-800-368-5647. Operators should take a boating safety course. This may be required in your state. Many of the organizations listed in your Owner’s Manual can provide information about courses in your area. You may also want to consider an Internet-based program for basic boater education. The Online Boating Safety Course, provided by the BoatU.S. Foundation, is approved by the National Association of State Boating Law Administrators (NASBLA) and recognized by the United States Coast Guard. Most, but not all, states accept this course to meet their minimum requirements. While it cannot replace an in-depth course such as one offered by the U.S. Coast Guard, U.S. Power Squadron, or other organization, this online course does provide a general overview of the basics in boating safety, requirements, navigation, and operation. Upon successful completion of the course, the user can download a certificate of completion immediately or, for a small charge, request one by mail. To take this free course, go to www.boatus.org.
Where can I find the Manufacture Date sticker?
The Manufactured Date sticker can be found on the starboard side mounting bracket of your Yamaha outboard engine. It will be four-digits with the format of mm/yy.
Why did Yamaha go from a blue to red logo?
Yamaha is aligning all North American operations with the red Yamaha logo to be recognized as part of global operations. The transition will take a year or two from corporate to dealer.